Returns & Refunds

WHAT IS YOUR RETURNS POLICY?

• Products must be returned within 90 days of receiving your order.

• Products must be in original packaging, unused, and sealed.

• We only offer refunds onto the original payment method used to make the order. 

• Exchanges are not part of our returns policy.

• For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

• Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!

• Anything accidentally or incorrectly returned our way (that’s not a HLY GLW item) will be the responsibility of the sender, not HLY GLW. We’ll always do our very best to help out, but unfortunately can’t make any promises!